Written copies of Lowe’s Return Policy will be provided upon request. Purchases made with a debit card will be refunded as cash or credited back to the debit card, which may take up to 15 days.Purchases made with a Lowe’s Gift Card, refund card, merchandise card or in-store credit will be refunded as in-store credit.
Returns with a valid proof of purchase will be exchanged, refunded in cash, credited to your account or refunded via in-store credit based on the original method of payment, except as set forth by the following: All returns are subject to system approvals. If your purchase was made with a Lowe’s Commercial Account (LCA), Lowe’s Business Advantage (LBA), Lowe’s Advantage Card (LAC) or Lowe’s Business Rewards (LBR), you have 365 days from the date of purchase to return the product, unless noted in our Return Policy Exceptions. Most new, unused merchandise can be refunded or exchanged with proof of purchase within 90 days of the original purchase date, unless noted in our Return Policy Exceptions. If you’re not completely satisfied with your Lowe’s purchase, simply return the merchandise to any Lowe’s store in the US. Lowe’s is committed to partnering with you to achieve your home improvement goals.
